ScriptPro Upgrade and Maintenance

HEALTH AND HUMAN SERVICES, DEPARTMENT OF — OFFICE OF THE ASSISTANT SEC·MD*·RFP·Federal

Scope

The Department of Health and Human Services (HHS) Indian Health Service (HIS) has a need for ScriptPro maintenance and support. The Pharmacy Department utilizes ScriptPro pharmacy automation equipment to support high-volume prescription fulfillment and patient safety. The department fills out approximately 1,000 prescriptions daily. Continued vendor maintenance is required to preserve equipment warranties, reduce medication errors, and ensure accurate National Drug Code (NDC) verification. This requirement combines ongoing maintenance services with a comprehensive operating system and infrastructure upgrade to ensure system reliability, cybersecurity compliance, and continuity of pharmacy operations.

Documents, amendments and submission instructions are on the agency's own posting.