DG11--Baltimore, Loch Raven, and Perry Point Guest Wi-Fi

Scope

Description of Solicitation for WiFi Services This solicitation seeks a provider for dedicated internet connectivity to support Guest WiFi at the Washington DC VAMC. The contract requires the vendor to perform all on-site corrective (unplanned) maintenance and repair of equipment, strictly following the manufacturer s manual. Remediation actions for any product alerts or recalls issued for the equipment must be handled promptly. Unlimited corrective services are expected for all equipment or systems under a full coverage agreement with the Original Equipment Manufacturer (OEM). The contract covers all necessary parts, materials, tools, labor including travel for maintenance. OEM-certified parts and service are mandatory, and any use of refurbished parts must receive prior written approval from Facilities Management (FMS). Additionally, the vendor must provide software updates and…

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