nCounter Pro Analysis System

HEALTH AND HUMAN SERVICES, DEPARTMENT OF — NATIONAL INSTITUTES OF HEAL·Durham, NC·RFP·Federal

Scope

1each of the following: nCounter Pro Analysis System nCounter Install & Train Kits nCounter Pro Prep Station 1 year Warranty Gold Sys Srvc Contract 48 Mo. Gold PS Srvc Contract 48 Mo. The service plan should cover the following and be effective once the 12 month warranty period ends, the warranty period will commence once the equipment is installed and accepted by the Government point of contact (POC). Bruker Spatial Biology shall provide manufacturer-authorized maintenance, service, technical support, and any necessary repairs for the nCounter Pro System. Services shall include preventive maintenance, troubleshooting, software and firmware updates (as applicable), replacement of manufacturer-approved parts, and technical assistance required to maintain the instrument in optimal operating condition. All services shall be performed by Bruker Spatial Biology-trained personnel using…

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